Frequently asked questions
- Where does my audio get generated?
On your device. Nothing you read or listen to is sent to a Zenvor server. - Is listening really unlimited?
Yes. There are no hourly caps or word credits. - Does it work offline?
Yes. Paste text or open downloaded items in airplane mode and Zenvor speaks. Fetching a new web article naturally needs a connection. - What is free and what is Pro?
Free includes core listening, English voices, 0.5x to 4x speed, queue, read-along, bookmarks, current-week stats, and up to 5 offline downloads. Pro adds premium multilingual voices, unlimited downloads, all-time stats, deeper look-ahead buffering, and on-device AI summaries. - How do I cancel?
Open Settings, tap your Apple Account, then Subscriptions, then Zenvor Pro. Cancellation takes effect at the end of the billing period. - How do I restore Pro?
Open any Pro feature, show the paywall, and tap Restore Purchases. - Refunds?
Apple handles payments and refunds at reportaproblem.apple.com. - Why can't I hear anything?
Check the ring/silent switch, volume, and output device. If one item fails, try re-adding it. - A word is mispronounced.
Long-press the word in the reader, then use Pronunciation to adjust it on device. - Which languages can it read?
English, Spanish, French, Italian, Portuguese, Hindi, and Chinese today; Japanese is in development. - Can I export my data?
Yes. Settings -> Library -> Export gives you your library data, and you can delete listening history any time.